Welcome to Blossom EV, provided by Blue Energy Labs Inc. (“Blue Energy Labs,” “we,” “us,” or “our”). We are dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software platform connecting electric vehicle (EV) drivers with available residential EV chargers (the “Platform”). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

Please read this Privacy Policy carefully to understand how we handle your personal information:

  1. Information We Collect
    We may collect various types of personal information from you:
    1.1. User Registration Information: When you create an account on our Platform, we may collect your name, email address, phone number, home address, and other information provided during registration.
    1.2. Payment Information: For processing payments securely, we may collect your credit card or other financial information.
    1.3. Vehicle Information: To facilitate charger availability and compatibility, we may collect data about your electric vehicle, such as make, model, and license plate number.
    1.4. Charger Usage Data: We gather data on charger usage, including charging times, locations, and energy consumption.
    1.5. Communication Data: Information related to your communication with us, including customer support inquiries, feedback, and survey responses, may be collected.
    1.6. Product Improvement Data: We collect data for improving our services, which may include user interaction patterns, usage trends, and feedback.
  2. How We Use Your Information
    We use your personal information for the following purposes:
    2.1. Providing Services: To offer and maintain our Platform, including connecting you with available residential EV chargers and processing payments.
    2.2. Customer Support: To address your inquiries, provide customer support, and resolve technical issues.
    2.3. Improving Services: To analyze usage patterns, enhance user experience, and improve our services.
    2.4. Product Improvement: To enhance our services, we may use data collected for research, analysis, and product development.
  3. Information Sharing and Disclosure
    We do not disclose or share your personal information with external parties except in the following situations:

3.1. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of the transaction.

  1. Data Security
    We employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  2. Your Choices
    You have the right to access, correct, update, or delete your personal information. You can also manage your communication preferences by adjusting your account settings or contacting us.
  3. Children’s Privacy
    Our Platform is not intended for children under the age of 18, and we do not knowingly collect information from minors.
  4. Changes to this Privacy Policy
    We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means.
  5. Contact Us
    If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
    Blossom EV by Blue Energy Labs Inc.
    info@blossomev.com
    1-800-859-8320
  6. Governing Law
    This Privacy Policy is governed by and construed in accordance with the laws of British Columbia, Canada without regard to its conflict of law principles. By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Platform.